Type Of Business:
Long-Term Healthcare Facility
Expertise:
Mrs. O'Neill's expertise is in quality management, corporate compliance, customer satisfaction and support analysis.
Major Product/SVS:
Healthcare
Favorite Business Publication:
Quality Progress; Cook's Illustrated
Hobbies/Sports:
Gardening, Cooking, Swimming, Photography
Education Degrees:
Master's Degree in Cross Disciplinary Professional Studies, Rochester Institute of Technology
Affiliations Awards:
Quality Improvement Professional Group, Rochester, NY; American Society for Quality
Industry:
Healthcare Administration
Children's Names:
Caroline, Collin
Date of Distinction:
8/10/2009
What do you feel separates you from the rest of the professionals in your industry?:
Mrs. O'Neill's knowledge of satisfaction survey, corporate compliance, Health Insurance Portability and Accountability Act, as well as her determination to view the entire home as her responsibility separate her from her peers.
What has been the most outstanding thing you have done thus far in your career?:
Mrs. O'Neill's greatest career achievement was earning her master's degree, which opened doors in the professional world.
How would you like to be remembered by your peers?:
Mrs. O'Neill hopes to be remembered by her peers, for being easy to work with and willing to help others get the job done.
If you could solve one problem in the world today, what would it be?:
Mrs. O'Neill would like to improve awareness of human rights and respect for the unique individual.
If you could have lunch with anyone, dead or alive, who would it be and why?:
Mrs. O'Neill would like to have lunch with President Barack Obama to discuss where mainstream America is heading today especially regarding the issue of healthcare reformation.
Throughout the duration of your career, what was the one highlight that stood out the most?:
The highlight of her career was going back to school.
Charity:
Sierra Club; Amnesty International
Number Of Years In Profession:
25
Number Of Years In Current Position:
10
What Does He/She Attribute Success To:
She attributes her success to the support she receives from people and to her learning skills.
Extended Bio Profile:
Mrs. O'Neill feels that people around her have allowed her to expand into other areas such as corporate compliance, health insurance portability and accountability, risk management and other areas of the home. She believes success comes from being open minded and ready to learn more about oneself than the people around her. Relationships mean everything, both at home and at work. Relationships mean that one can surround oneself with people who are flexible and willing to listen. Such an environment can be exciting and could open many doors.