Expertise:
Mr. Erdogan's expertise is in customer service management.
Favorite Business Publication:
Forbes; The Wall Street Journal
Hobbies/Sports:
Running, Spending Time Outdoors, Playing Sports, Skiing, Kayaking
Education Degrees:
Bachelor of Science in Computer Engineering, Earned in Turkey
Affiliations Awards:
Turkish American Chamber of Commerce & Industry
Charity:
Susan G. Komen for the Cure
Number Of Years In Profession:
40
Number Of Years In Current Position:
10
What Does He/She Attribute Success To:
He attributes his success to his hard work and his long family history in the business.
Why did you become involved in your profession or industry?:
He became involved in his profession because it is his family business.
Extended Bio Profile:
Mr. Erdogan has decades of experience in the industry through his family and advises people who are coming up in the profession to work hard in this competitive environment.
Position Responsibilities and Duties:
Ensuring Customer Satisfaction, Placing Orders, Solving Problems, Finding New International Customers as well as Serving Existing Clients, Processing and Feeding Input on All Customer Orders, Checking Computer for Product Availability, Issuing Pricing on New Products and Capital Equipment to Customers, Managing Return Goods Authorization Process According to Procedures, Assuring Proper Credit to Customers, Maintaining a Good Working Relationship with Customers by Responding to Inquiries and Complaints Concerning Work-Orders, Invoices, and Shipments in Courteous and Efficient Manner, Furnishing Shipping and Tracing Information to Customers as Required, Maintaining Damage Records and Back-Order Logs, Maintaining Online Catalog Database