Expertise:
Consulting; Human resources management; Shared services strategy, design and implementation; Operations improvement and process redesign; Organization design and restructuring; Project and change management; Financial analysis
Major Product/SVS:
General management consulting services
Hobbies/Sports:
Hiking, Reading; Running; Traveling
Education Degrees:
Master of Business Administration in Finance, Kenan-Flagler Business School, The University of North Carolina at Chapel Hill (2003); Bachelor of Science in Commerce, Minor in French, University of Virginia (1994)
Charity:
Volunteer, Local Neighborhood Association; Volunteer, Local Church
Number Of Years In Profession:
16
Number Of Years In Current Position:
9
What Does He/She Attribute Success To:
She attributes her success to her education, drive and ambition as well as her professional support network.
Why did you become involved in your profession or industry?:
She became involved in her profession because of her academic background.
Extended Bio Profile:
Ms. Jackson has 15 years of consulting experience, focusing the last six years in shared services. Prior to joining ScottMadden, she worked at PricewaterhouseCoopers, consulting on corporate dispute litigation, including developing financial models and calculating damages for expert witness testimony support.
Position Responsibilities and Duties:
Providing advisement services to a diverse client base, including cost reduction strategy, process and technology improvement, change management, project management, corporate restructuring, and training; Designing and managing support services in the most efficient and effective delivery model; Assessing current performance versus leading practice, identifying improvement areas, and iImplementing service delivery operations that best support business requirements and provide the optimal levels of responsiveness and efficiency
Where Will You Be In 5 Years:
In five years, Ms. Jackson aspires to become a partner with Scott Madden, Inc.