Type Of Business:
Consultancy and business mentorship supported by the Results through Relationships Framework
Marketing Area:
International
Expertise:
Business growth through the creation of deep, trusted relationships with business leaders and their teams; Dramatic enhancement of the capabilities of senior people to win business without selling, and in parallel enhancement of their overall customer relationships and 'day job' performance; Creation of account teams and relationship management teams with common core behaviours, clarity of vision and action and the ability to engage on a peer to peer basis
Major Product/SVS:
Business winning consulting to bring clarity and focus to business development goals and approaches; Tailored 1-1 development programmes for executives and aspiring leaders who need to be able to consciously create long term relationships that lead to business that is good for all parties; Business relationships foundation days for teams, peer groups and colleagues to establish and practice the principles of winning business without selling; Business relationship consulting to support independent resolution of business relationship issues; Support by phone and email for adhoc advice and guidance on a retainer basis; Provision of the PbfP Results through Relationships framework under licence with supporting services; Creation, development and recovery of long term, mutually beneficial business relationships
Favorite Business Publication:
McKinsey Quarterly
Hobbies/Sports:
Travel; Sports including tennis, walking and yoga
Education Degrees:
Bachelor of Science in Mathematics, The University of Nottingham, with First Class Honors (1976)
Affiliations Awards:
FBCS, CITP, British Computer Society; CEng, Engineering Council; Freeman, Information Technologists' Company
Place of Birth:
United Kingdom
Throughout the duration of your career, what was the one highlight that stood out the most?:
In her current business as well as previous ones, the test of a strong business and personal brand is to be able to do well in tough times as well as good times. She is proud that the businesses she has led have all thrived through recessions – through a combination of having great teams and great customers – where they understand, value and trust each other.
Charity:
Volunteer Business Mentor, Northwest Regional Development Agency; Mentor, Young Entrepreneurs in Africa
Number Of Years In Profession:
34
Number Of Years In Current Position:
1
What Does He/She Attribute Success To:
She attributes her success to the consistency of her personal brand, which is summarised as comprising: energy, enthusiasm plus insight, and impact and integrity plus the real demand from business professionals for a way to win business with absolute personal integrity.
Why did you become involved in your profession or industry?:
She became involved in her profession as a result of winning business without focusing on selling, but rather creating and sustaining long term relationships built on value and trust that are good for both parties. Sales has a poor reputation in the UK, and she wanted to share a business model which achieves results in a way people can be proud of, and which clients appreciate.
Extended Bio Profile:
PbfP Limited gives senior professionals and their teams the power to differentiate themselves and their organization by the way they build lasting relationships and do business that is right for both parties. Founded in 2010, PbfP Limited stands for People buy from People. PbfP is currently operational in the UK with early dialogues in the USA and Australia.
Position Responsibilities and Duties:
Leading the growth of PbfP (People buy from People) and the continued development of the Results through Relationships framework; Working with C-Suite directors and partners to achieve clarity on how business winning goals will be achieved; Enabling leaders and their teams to confidently, consciously and competently build relationships that deliver good business, more easily, more often through long term relationships
Education Certifications:
Chartered Engineer; Chartered IT Professional; Fellow, British Computer Society; Freeman, City of London
Where Will You Be In 5 Years:
In five years, Ms. Gillespie aims to have established PbfP as a recognized brand through the advocacy of clients; have major organizations adopt the Results through Relationships Framework; and spread access to the PbfP model via a franchise arrangement with like-minded senior people who are passionate and experienced in business winning,through relationships.