Expertise:
Ms. Campbell's expertise is in human development.
Hobbies/Sports:
Learning to Play the Banjo and the Guitar, Crocheting, Spending Time with her Daughter
Education Degrees:
Pursuing Bachelor of Science in Global Business Management, University of Phoenix; Associate of Arts in Computer Science and Graphic Design, Portland Community College (1997)
Industry:
Office Support Management
Number Of Years In Profession:
10
Number Of Years In Current Position:
4
What Does He/She Attribute Success To:
She attributes her success to the support and wholesome upbringing she received from her grandparents, who taught her to never give up and to always be there for others.
Why did you become involved in your profession or industry?:
She became involved in her profession through a natural progression of opportunities.
Position Responsibilities and Duties:
Monitoring Agents' Phone Usage, Checking OPS Codes, Reviewing Customer Surveys, Feedback and Variance, Managing New Agent Teams, Scheduling, Overseeing Web Page Maintenance, Supervising 16 Agents, Motivating and Coaching New Agents
Education Certifications:
Training, Customer Operations Performance Center Inc.
Awards/Honors:
Manager of the Month of July (2008); Directors Award (2006);
Recognition of 19 Years with Apple