Expertise:
Customer relationship management, social media and customer advocacy
Hobbies/Sports:
Reading; Spending time with her husband and two teenage sons
Education Degrees:
Bachelor of Arts in Business Management, St. Mary's College, with Honors (1991)
Affiliations Awards:
Advisory Board, Customer Reference Forum; Board Member, Laurelhurst Cabana Club, Inc.
Charity:
St. Joseph of Cupertino Parish
Number Of Years In Profession:
20
Number Of Years In Current Position:
4
What Does He/She Attribute Success To:
She attributes her success to her flexibility.
Why did you become involved in your profession or industry?:
She became involved in her profession through her interest in business.
Position Responsibilities and Duties:
Developing reference program; Working with business holders and partners; Advocating for customers
Where Will You Be In 5 Years:
In five years, Ms. Silveria intends to obtain her master's degree.