Expertise:
Management; Team building
Hobbies/Sports:
Playing music with her husband
Education Degrees:
Associate Degree in Communications, Mesa Community College; Coursework in Communications, University of Phoenix; Various Industry Related Trainings and Certifications
Number Of Years In Profession:
7
Number Of Years In Current Position:
2
What Does He/She Attribute Success To:
She attributes her success to ambition and taking advantage of opportunities.
Why did you become involved in your profession or industry?:
She became involved in her profession because she transitioned into the banking industry after being a manager of a large grocery store for 9 years. She attended college and got a job as a part-time teller at the bank while pursuing her studies. She really enjoyed it and noticed areas that needed improvement within the bank as well as opportunities for advancement. She worked her way up to become assistant branch manager, trainer, senior trainer, and district service operations manager.
Extended Bio Profile:
Ms. Morales has been in her current position since December 2009. She really looks forward to reaching out to her community and to other young women in her industry and providing inspiration to them.
Position Responsibilities and Duties:
Managing the staff of 22 retail branch offices in the Phoenix, AZ area; Helping to grow the market presence for the bank; Planning strategic sales; Ensuring goals are met; Managing bankers and tellers and helping them develop themselves and adopt the culture of the bank
Education Certifications:
Licensed, Life and Health Insurance
Where Will You Be In 5 Years:
In five years, Ms. Morales hopes to become a regional retail executive and oversee a larger market. She also has many ideas on how to improve internal aspects within the bank, like starting an integrated bridge program that gives employees more opportunities and creates new positions like 'People Manager.'