Type Of Business:
Insurance brokerage; Risk management consultancy
Marketing Area:
Canada; International
Expertise:
Business growth; Strategic planning; Solution development concerning losses
Major Product/SVS:
Insurance; Loss control; Risk management; Claims management; Surety
Hobbies/Sports:
Painting; Interior design; Feng shui; Travel; Reading
Education Degrees:
Certificate in Risk Management, University of Calgary; Certificate in Business Management, University of Calgary;
Certificate in Business Analysis, Mount Royal University;
Certified Feng Shui Practitioner, Mount Royal University; Fellow Chartered Insurance Professional; Canadian Risk Management
Affiliations Awards:
Society of Fellows; Risk Management Society; Calgary Region, Canadian Home Builders Association; Calgary Construction Association; Alberta Road Builders & Heavy Construction Association
Work History:
Surety Underwriter, Canadian Surety; Surety Underwriter, The Sovereign General Insurance Company; Insurance Broker, Johnson & Higgins; Insurance Broker, Jardine Lloyd Thompson Group plc; Insurance Broker, Renfrew Insurance Ltd.
Throughout the duration of your career, what was the one highlight that stood out the most?:
The highlight of her career was helping many of her clients create a thriving business, survive through adversity and achieve their unique goals.
Charity:
President, Calgary Home Builders Foundation; Director, Calgary Region, Canadian Home Builders Association
Number Of Years In Profession:
40
Number Of Years In Current Position:
1
What Does He/She Attribute Success To:
She attributes her success to her continuous education, adaptability, integrity and reputation. In addition, she credits the focus she places on the customer and the high level of service she provides. She is a respected and trusted advisor to her clients as well as a highly regarded by her peers and business associates.
Why did you become involved in your profession or industry?:
She became involved in her profession after starting a part-time job at a small insurance broker while still in high school.
Extended Bio Profile:
BFL Canada provides commercial insurance products and services, risk management and risk control services, and employee benefits consulting services to businesses, professionals, manufacturers, local governments, and national and international organizations. By focusing on providing high-quality services, BFL Canada maintains a 98 percent client retention rate. Ms. Donald teaches various courses with a construction association and in local schools.
Position Responsibilities and Duties:
Working with clients involved in all aspects of commercial and residential construction, including land development; Handling insurance, risk management, bonding, contract reviews, and claims management
Education Certifications:
Certified Business Analyst; Risk Manager; Feng Shui Practitioner
Awards/Honors:
Front Cover and Featured Article, Top Broker Magazine (2010); Champion of Education, Calgary Construction Association
Where Will You Be In 5 Years:
In five years, Ms. Donald hopes to support a national construction practice, and offer mentoring and training.