Darlene T. Konos Palazzi

Darlene T. Konos Palazzi
Title:
Head of Shared Services National Accounts Customer Operations
Company:
Aetna, Inc.
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Member Biography / Profile

Address:
Hartford, Connecticut
Type Of Business:
Insurance Company
Marketing Area:
International
Expertise:
Extensive Operations, Healthcare Support Services for National Accounts, Customer Operations for Product, Policy, Complaints and Appeals, Strategy, Project Management
Major Product/SVS:
Medical, Dental, Pharmacy, Life and Disability Insurance
Favorite Business Publication:
BusinessWeek
Hobbies/Sports:
Traveling, Reading, Listing to Audio Books, Saving Stray Cats
Education Degrees:
Bachelor of Science in Business Administration, Concentration in Executive Management, Bay Path College, Longmeadow, Massachusetts
Affiliations Awards:
National Mentoring Program
Highlight of career?:
The highlights of her career were being noticed for her achievements and asked to interview for the corporate position of chief of staff for the vice president of national accounts customer operations. That opportunity broadened her perspective and gave her the motivation and belief that anything is possible.
Charity:
United Way, Disabled Veterans, MSPCA, The Humane Society, March of Dimes, Susan G. Komen for the Cure, Women's Heart Foundation
Number Of Years In Profession:
11
Number Of Years In Current Position:
2
What Does He/She Attribute Success To:
She attributes her success to her people skills, perseverance and life planning in addition to a wonderful supportive family which as respected the decisions she has made throughout her life with unconditional love and sacrifice.
How Did They Get Involved In Profession:
She became involved in this profession because she wanted to help people become more proactive in their personal healthcare.
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